This Privacy Policy explains how personal data is processed on this website in accordance with the Swiss Federal Act on Data Protection (FADP / revDSG) and the EU General Data Protection Regulation (GDPR). 

1. Data Controller

NIDO ISOLA
Matthew Black
Lerchenbergstrasse 9
8703 Erlenbach
Switzerland
Email: ciao@nidoisola.com

2. General Information

We process personal data only to the extent necessary to operate this website, respond to enquiries, and improve our services. Personal data is treated confidentially and is not sold or shared with third parties unless required by law or explicitly stated below.

3. Website Hosting

This website is hosted by Framer B.V., a service provider based in the Netherlands.
Framer processes technical data (such as IP address, browser type, operating system) solely for the purpose of securely delivering and maintaining the website.

Framer Privacy Policy:

https://www.framer.com/legal/privacy-policy/

4. Contact Form & Email Communication

When you contact us via the contact form or email, the following data may be processed:
Name
Email address
Message content
This data is used exclusively to respond to your enquiry.
The data is not stored in a database and is not used for marketing purposes.

5. Booking System (Smoobu)

Online reservations are handled via Smoobu GmbH.
Personal data entered during the booking process (such as name, address, contact details, booking information) is processed directly by Smoobu and its connected booking platforms.
We do not control the data processing carried out by Smoobu.

Smoobu Privacy Policy:
https://www.smoobu.com/datenschutz/

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of your use of the website.
The information generated by these cookies is usually transmitted to and stored on Google servers.

IP Anonymization
IP anonymization is enabled. Your IP address is shortened within the EU or Switzerland before transmission.
Purpose of Processing
Website usage analysis
Performance measurement
Improvement of content and user experience

Legal Basis
Art. 6(1)(a) GDPR (consent)
Art. 31(1) Swiss FADP
Google processes data on our behalf based on a data processing agreement.
Google Privacy Policy:
https://policies.google.com/privacy
You can prevent tracking by adjusting your browser settings or by refusing cookies via the cookie banner.

7. Cookies

This website uses cookies to ensure basic functionality and to analyze usage via Google Analytics.
You can control or disable cookies through your browser settings.
Disabling cookies may limit some website features.

8. Data Retention

Personal data is retained only as long as necessary for the stated purposes or as required by legal obligations.

9. Your Rights

You have the right to:
Access your personal data
Request correction or deletion
Restrict processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Requests can be sent to: ciao@nidoisola.com

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal or technical changes.
The current version is published on this website.